Integrated Solar Applications Corporation (ISA), a Brattleboro-based rapidly expanding renewable energy company seeks front desk administrative assistant and customer service specialist to join our team. The successful candidate must take pride in the quality of their work, have exemplary attention to detail and thrive in a team environment. This hourly position can be flexible or shared or full-time.

Primary responsibilities include

• Answering the phone and directing calls
• Completing intake process with new customers including scheduling site visit, building working folder for design and sales staff and reminding customers of site visit appointments
• Filing rebates for installed jobs
• Ordering cold climate heat pumps and hot water heaters and creating related folders for installation crew and electricians to complete job
• Create customer Operating Manual post installation that includes warranties and relevant installation paperwork for customer reference
• Maintain unqualified customer process
• Coordinate communication process to all customers regarding annual heat pump cleanings

The ideal candidate has

• Demonstrated excellence in a customer service-oriented role
• Proficiency with Microsoft Word and Excel; familiarity with QuickBooks is helpful
• Demonstrated ability to learn new knowledge and keep pace in a rapidly changing industry and market
• Ability to manage multiple task streams effectively and efficiently

These characteristics will set you apart from the crowd

• Experience highly valued; Bachelor’s degree preferred

Benefits

• Over 30 hours the position is eligible for benefits: medical, dental, earned time, 401 K

Please complete the online application here and email resume and cover letter to: info@isasolar.com or mail to
Integrated Solar, 121 Spring Tree Road, Brattleboro, VT 05301.
No phone inquiries please.
ISA is an Equal Opportunity Employer.